naby

Terms of Service

1. Acceptance of Terms

By accessing or using the naby application ("App"), you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not access or use our services.

2. Service Description

naby is a platform that connects users with local service providers in South Africa. We facilitate the discovery of services and enable community reviews but are not a party to any transactions between users and service providers.

3. User Accounts

3.1 Account Creation

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account credentials
  • You must be at least 18 years old to create an account

3.2 Service Provider Accounts

  • Service providers must have the legal right to offer their services
  • Service providers are responsible for the accuracy of their listings
  • Service providers must comply with all applicable laws and regulations

4. Public Information

By registering as a service provider, you acknowledge and agree that:

  • Your business information will be publicly visible within the app
  • Users can access your provided contact details
  • Your service listings may appear in search results
  • Users can leave reviews about your services

5. Reviews and Content

  • Reviews must be honest and based on actual experiences
  • Reviews must not contain discriminatory, offensive, or illegal content
  • We reserve the right to remove inappropriate content
  • Location data associated with reviews is collected and stored securely

6. Privacy and Data Protection

  • We comply with the Protection of Personal Information Act (POPI)
  • Your personal information is processed as described in our Privacy Policy
  • We implement appropriate security measures to protect your data
  • You have rights regarding your personal information as outlined in the POPI Act

7. Prohibited Activities

Users may not:

  • Post false or misleading information
  • Impersonate others or provide inaccurate information
  • Use the app for any illegal purposes
  • Attempt to gain unauthorized access to the app or its systems
  • Harass or harm other users

8. Limitation of Liability

  • We are not responsible for the quality of services provided
  • We do not guarantee the accuracy of user reviews
  • We are not liable for disputes between users and service providers
  • Use of the app is at your own risk

9. Modifications to Service

We reserve the right to:

  • Modify or discontinue any part of the service
  • Update these terms at any time
  • Change our fees or payment policies

10. Governing Law

These terms are governed by the laws of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the South African courts.

11. Contact Information

For any questions about these Terms of Service, please contact us at:

Email: support@naby.services